- Total complaints received in 2017 was 2,642, up from 1,479 in 2016 (a 79% increase) with the largest single category being “Access Rights” which made up 1,372 (or 52%) of the total
- 2,594 complaints were concluded in 2017, compared to 1,438 in 2016
- 2,795 valid data security breaches were recorded in 2017, representing an increase of 26% on the number of breaches recorded in 2016
There was an increase in the DPC budget to €7.5 million (the 2018 budget is further increased to €11.7 million). This budget allowed for the extensive recruitment of a strong team of new hires. The DPC is now among the top tier most highly resourced national data protection authorities in the EU28.
A dedicated GDPR Awareness and Training Unit was established in 2017 with responsibility for driving the DPC’s awareness activities. Central to the GDPR awareness drive was the launch of a microsite: www.GDPRandYou.ie, serving as a central hub for published guidance and a starting point for organisations seeking assistance with GDPR preparations
Engagement with numerous multinational technology companies
GDPR featured centrally in interactions with multinational technology and social network companies. Some of the key topics that were discussed between the multinationals and the DPC included concerns over the sharing of an individual’s ‘live location’, reviewing of data protection policies and data transfers.
Inspections with Hospitals
The Special Investigations Unit investigated the processing of patient’s personal data by hospitals which included data being held in publicly accessible areas. Inspections were carried out in 20 hospitals including HSE facilities, private hospitals and voluntary hospitals.
Tuesday, 27 March 2018